5/07/2018

Yes, It’s Bad. Robocalls, and Their Scams, Are Surging.


It’s not just you.

Those pesky robocalls — at best annoying disturbances and at worst costly financial scams — are getting worse.

In an age when cellphones have become extensions of our bodies, robocallers now follow people wherever they go, disrupting business meetings, church services and bedtime stories with their children.

Though automated calls have long plagued consumers, the volume has skyrocketed in recent years, reaching an estimated 3.4 billion in April, according to YouMail, which collects and analyzes calls through its robocall blocking service. That’s an increase of almost 900 million a month compared with a year ago.

Federal lawmakers have noticed the surge. Both the House and Senateheld hearings on the issue within the last two weeks, and each chamber has either passed or introduced legislation aimed at curbing abuses. Federal regulators have also noticed, issuing new rules in November that give phone companies the authority to block certain robocalls....more